Shipping Policy

Last updated: 03 02, 2026

At Tempther, we provide reliable worldwide shipping with discreet packaging and transparent delivery expectations. Our primary markets include the United States, United Kingdom, Germany, France, and Canada, while most developed countries are also supported.

1. Shipping Destinations

We ship to most developed countries worldwide. Primary destinations include:

• United States
• United Kingdom
• Germany
• France
• Canada
• Australia and other developed regions

We currently do NOT ship to:

• Middle East regions
• African countries
• India
• Southeast Asian countries
• Mexico and certain politically unstable regions

Orders from unsupported regions may be canceled and refunded.

2. Order Processing Time

• Processing time: 1–3 business days
• Includes verification, quality inspection, and secure packaging
• No processing during weekends or holidays

3. Estimated Shipping Time

Shipping times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or peak seasons.

4. Shipping Fees

Shipping costs (if applicable) will be clearly displayed during checkout. Free shipping promotions may be offered periodically.

5. Discreet Packaging

• Plain outer packaging
• No product description on labels
• Neutral sender information

Your privacy is fully protected throughout the shipping process.

6. Order Tracking

Once your order ships, you will receive a confirmation email with tracking details.

• Tracking updates may take 2–5 days to activate
• Please allow carrier processing time

7. Taxes, VAT & Import Duties

Prices on Tempther may include applicable taxes or VAT depending on destination regulations.

• European Union: VAT may be included where required.
• United Kingdom: VAT may be collected at checkout.
• United States: Sales tax may apply depending on state laws.
• Canada: GST/HST may apply according to local regulations.

In most cases, customers will not need to pay additional charges upon delivery, though customs authorities may occasionally impose fees beyond our control.

8. Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information. Tempther is not responsible for failed deliveries caused by incorrect addresses.

Reshipping fees may apply if parcels are returned.

9. Lost or Delayed Packages

If your order has not arrived within 20 business days after shipment, please contact our support team.